iClerk - Record Search Online
The iClerk service allows you to view the latest activity in any
Circuit Civil, County Civil, Probate, Mental Health, Felony, Misdemeanor
or Traffic case via the Internet. With a computer and access to
the Internet, you can view docket entries, dispositions, and other
filing information for civil and criminal cases.
The Orange County Clerk of Courts is pleased to offer iClerk on
a non-subscription basis to the public. In other words it's completely
free. There are no setup or recurring fees to use it. There is no
limit to the amount of time you can be logged in. There is no limit
to the number of times you can log in during any given time period.
There is no limit to the number of cases that can be retrieved for
viewing, although the maximum number of cases that can be returned
from a single search request is 150. This limitation prevents a
single iClerk user from unduly impacting the performance of the
site.
iClerk is available 7 days a week from 8:00 AM to midnight EST/EDT.
The case information on iClerk is refreshed nightly and reflects
the case information as of the previous day.
To access iClerk, click on the " iClerk " link on the
navigation console on the left-hand side of the Clerk's Internet
home page and follow the instructions to login, or
go there now!
Please read the following frequently asked questions in
order to log on to and interact with iClerk. Iff you have additional
questions, please call the Orange County Clerk of Courts' Technology
Services HelpDesk at (407) 836-2064 if you have any questions about
iClerk.
- What
user ID and password do I use to log on?
- How
do I use the "New Password" and "Repeat to Verify"
text boxes?
- Why
do I get a "session timeout" message when I try to
do a search after I first log on to iClerk?
- What
browsers does iClerk support?
- What
is the format of case numbers in iClerk?
- How
current is the case information in iClerk?
- When
is iClerk available?
- What
is the correct format for a name search?
- Are
wildcard searches supported by iClerk?
- Is there
a limit to the number of records that can be returned from a
search?
- Who
do I call if I have questions or problems with iClerk?
1. What user ID and password
do I use to log on?
Use "public" (without the quotes and in
lower case) as the user ID and "password" (wihout the
quotes and in lower case) to log on to iClerk. The "public"
user ID gives you access to all publicly available, non-confidential
data associated with case records.

2. How do I use the
"New Password" and "Repeat to Verify" text boxes?
Do not enter anything into these boxes. You cannot
change the password.

3. Why do I get a "your
session timed out" message when I try to do a search after
I first log on to iClerk?
iClerk has a session timeout feature that is implemented
via cookies. In order for iClerk to send a cookie to your browser,
the "privacy" setting of your browser must be set to "Low".
If iClerk can not create or access cookies on your browser, it can
not check your session activity and returns a timeout message by
default.
To change the privacy setting for Internet Explorer 6, click on
the Tools menu and select Internet Options. Click on the Privacy
tab. Move the slider until the setting reads "Low". Click
the OK button.

4. What browsers does
iClerk support?
iClerk supports Internet Explorer 5.5/6.x. No other
browsers were tested by the Clerk for compatibility with iClerk.
Some users have reported success accessing iClerk using Netscape
4.7 and above.

5. What is the format of case numbers
in iClerk?
Case numbers have the following format in iClerk:
YYYY-CC-99999-L
where: YYYY is the case year, CC is the court location,
999999 is the case number, and L is the case location. Leading zeroes
may be omitted when entering the case number.
The following court locations are valid:
| AP |
Appeal from County
Court |
| CA |
Circuit Civil |
| CC |
County Civil |
| CO |
County Ordinance |
| CT |
Criminal Traffic |
| CJ |
Delinquency |
| DP |
Dependency |
| DR |
Domestic Relations
|
| CF |
Felony |
| GA |
Guardianship |
| MH |
Mental Health |
| MM |
Misdemeanor |
| MO |
Municipal Ordinance
|
| IN |
Non- Criminal Infraction
|
| CP |
Probate/Guardianship
SC |
| TR |
Traffic Infractions
|
The following locations are valid:
| O |
Orlando |
| W |
Orlando West (Ocoee) |
| E |
Orlando East (Winter
Park) |
| A |
Apopka |
6. How current is the case information
in iClerk?
The case information in iClerk reflects the status of cases as
of the previous day. Case information in iClerk goes back to 1988.
7 When is iClerk available?
iClerk is available 7 days a week from 6:00 AM to 12:00 midnight
EST/EDT.

8. What is the correct
format for a name search?
The correct format for name searches in iClerk is: last name comma
space first name

9. Are Wildcard Searches
Supported by iClerk?
Name searches in iClerk are wildcard searches by default, starting
with the beginning of the name. For example, specifying a name search
value of "Anders" will return all names beginning with
"Anders", for example "Anders", "Anderson",
and "Andersby".
Wildcard searches using the '*' character are not supported iClerk.
10. Is there a limit to the
number of records that can be returned from a search?
Yes. Searches in iClerk are limited to 150 cases. Searches that
would result in more than 150 cases being returned result in a "Query
resultset is too large. Please refine query and resubmit" error.
This limitation prevents a single iClerk user from adversely affecting
the performance of the site.

11. Is there someone I can call
if I have questions or problems with iClerk?
Yes.
If you have questions about case information, you should contact
the appropriate Clerk division. The Contact
Us page lists the telephone numbers for all the Clerk's divisions,
as well as E-mail contact information.
If you have questions about, or problems with, connecting to iClerk,
or you want to check on the current status of iClerk, you can call
the Technology Services Help Desk. The Contact
Us page lists the telephone number. The Contact Us page also
list E-mail information for contacting us vie E-mail if that is
your preference.

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